Client Update Email When Blocked

Waiting on assets or approval can stall a project. This template helps you proactively communicate delays without sounding accusatory, keeping the project moving forward.

Last updated: 2025-12-20

Professional Example

Subject: Update: Marketing Campaign - Pending Assets Hi [Client Name], I wanted to provide a quick update on the Marketing Campaign rollout. **Current Status** We have set up the email automation flows and drafted the landing page copy. **Blockers / Needs Attention** We are currently paused on the final design implementation as we are waiting for the high-resolution product images. * **Action Required:** Please provide the product image assets by [Date] to ensure we stay on the original launch timeline. **Impact** If received by [Date], we can still launch on schedule. A delay beyond that may push the launch date by 2-3 days. Let me know if you need any assistance getting these files to us. Best regards, [Your Name] [Your Position] [Your Company]

Variation: Urgent

Subject: URGENT: Approval Needed for Marketing Campaign Hi [Client Name], We are currently **blocked** on the Marketing Campaign launch. We need approval on the final ad copy to proceed with the build. Without this approval by 5 PM today, the launch will be delayed until next week. Please reply with your approval or any necessary edits as soon as possible. Thanks, [Your Name] [Your Position] [Your Company]

When to Use

Use this when the project cannot proceed without client input, assets, or approval. It clearly states the blocker and the impact of the delay.

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